Privacy Policy of Green Craft House

Last updated: 12/25/2025

This policy explains how Green Craft House collects, uses, and processes personal data and cookies in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller
The data controller is the owner of Green Craft House.
All communication is conducted via the contact information provided on this website.

2. Personal Information Collected
To fulfill your order, we collect:
- your name;
- shipping address;
- email address;
- order details;
- information collected via cookies for website functionality and analytics.
Payment information is processed securely by our payment providers. We do not store full payment card details.

3. Legal Bases for Processing (GDPR)
Personal data and cookies are processed based on:
- performance of a contract (order processing and delivery);
- compliance with legal obligations;
- legitimate interest (customer communication regarding orders and website improvement).

4. Use of Personal Information and Cookies
Your information and cookie data are used only to:
- process, pack, and ship orders;
- communicate with you regarding your orders;
- provide and improve website functionality;
- comply with legal and tax obligations.

5. Sharing Personal Information
Personal data and cookie information are never sold or shared for marketing purposes without your consent. They may be shared only with:
- delivery services for order fulfillment;
- legal authorities when required by law.

6. Data Retention
We retain personal data and cookie information only for as long as necessary to:
- fulfill orders;
- comply with legal and tax requirements.

7. Rights of EU Residents
Under GDPR, you have the right to:
- access your personal data;
- request correction or deletion;
- restrict or object to processing;
- lodge a complaint with a data protection authority.
To exercise these rights, please contact us via the contact information on this website.

8. Contact Information
For privacy-related questions, contact Green Craft House using the contact form or email provided on the website.